1. INTRODUCTION
Mimona Ltd ("Company," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Pnalyze web application and related services ("Platform" or "Service"). Please read this Privacy Policy carefully. By accessing or using the Platform, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.
The company information is as follows: (1) Company Name: Mimona Ltd; (2) Address: Hertzl 24, Ramat Gan, Israel; (3) Email: support@pnalyze.com; (4) Website: pnalyze.com. Please note that Mimona Ltd is currently in the process of registration, and this Privacy Policy will be updated once the company registration is complete.
If you do not agree with the terms of this Privacy Policy, please do not access or use the Platform.
2. INFORMATION WE COLLECT
We collect information in the following ways:
2.1 Information You Provide Directly
- Account Information: When you register for an account, we collect your email address and password (stored in hashed form).
- API Keys: When you connect your cryptocurrency exchange accounts, we collect the API keys you provide. These keys are encrypted using AES-256 encryption before storage.
- Payment Information: When you subscribe to premium services, payment information is collected and processed by our third-party payment processor (Paddle). We do not store your complete payment card details.
- Communications: When you contact us for support or other purposes, we collect the information you provide in your communications.
2.2 Information Collected Automatically
- Trading Data: When you connect your exchange accounts, we automatically retrieve and store your trading history, balances, positions, and related data from the connected exchanges using the read-only API keys you provide.
- Usage Data: We collect information about how you interact with the Platform, including pages viewed, features used, and actions taken.
- Device and Browser Information: We collect information about the device and browser you use to access the Platform, including IP address, browser type, operating system, and device identifiers.
- Analytics Data: We use Google Analytics to collect anonymous usage statistics to help us improve the Platform.
2.3 Information from Third Parties
- Exchange Data: We receive trading data, balance information, and other account data from the cryptocurrency exchanges you connect to the Platform.
- Payment Processor: We receive confirmation of payment transactions and subscription status from our payment processor.
3. HOW WE USE YOUR INFORMATION
We use the information we collect for the following purposes:
- Provide Services: To create and manage your account, connect to your exchange accounts, retrieve and display your trading data, calculate PnL metrics and analytics, and provide the core functionality of the Platform.
- Process Payments: To process subscription payments and manage your subscription status.
- Communications: To send you important notifications about your account, respond to your inquiries, and provide customer support.
- Improve the Platform: To analyze usage patterns, identify issues, and improve the functionality and user experience of the Platform.
- Security: To detect, prevent, and address fraud, security breaches, and other harmful activities.
- Legal Compliance: To comply with applicable laws, regulations, and legal processes.
4. DATA SECURITY
We take the security of your data seriously and implement appropriate technical and organizational measures to protect your information:
- Encryption: All API keys are encrypted using AES-256 encryption before being stored in our database. Data in transit is protected using TLS/HTTPS encryption.
- Read-Only Access: We only request read-only API permissions from exchanges. We cannot execute trades, withdraw funds, or modify your exchange accounts.
- Password Security: User passwords are hashed using bcrypt and are never stored in plain text.
- Access Controls: Access to user data is restricted to authorized personnel on a need-to-know basis.
- Infrastructure Security: Our servers are hosted on secure, reputable cloud infrastructure with regular security updates.
While we implement these security measures, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security, and you provide information at your own risk.
5. DATA SHARING AND DISCLOSURE
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: We share information with third-party service providers who perform services on our behalf, such as payment processing (Paddle), email delivery (Brevo), analytics (Google Analytics), and hosting (Render). These providers are contractually obligated to protect your information.
- Legal Requirements: We may disclose information if required by law, court order, or government request, or if we believe disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
- Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.
- With Your Consent: We may share information with your explicit consent for purposes not covered by this Privacy Policy.
6. DATA RETENTION
We retain your personal information for as long as your account is active or as needed to provide you with the Platform's services. Specifically:
- Account Data: Retained while your account is active and for up to 30 days after account deletion.
- Trading Data: Retained while your account is active to provide historical analytics. Deleted within 30 days of account deletion.
- API Keys: Deleted immediately when you disconnect an exchange or delete your account.
- Payment Records: Retained for the period required by applicable tax and accounting laws.
- Analytics Data: Aggregated, anonymous analytics data may be retained indefinitely for product improvement purposes.
You may request deletion of your account and associated data at any time by contacting us at support@pnalyze.com or through the Platform settings.
7. YOUR RIGHTS AND CHOICES
Depending on your location, you may have certain rights regarding your personal information:
- Access: You can access your personal information through your account settings.
- Correction: You can update your account information through the Platform.
- Deletion: You can request deletion of your account and associated data.
- Disconnect Exchanges: You can disconnect your exchange accounts at any time, which will delete the associated API keys.
- Export: Premium users can export their data in supported formats.
- Opt-Out: You can opt out of non-essential communications by adjusting your notification preferences.
To exercise these rights, please contact us at support@pnalyze.com. We will respond to your request within a reasonable timeframe and in accordance with applicable law.
8. COOKIES AND TRACKING TECHNOLOGIES
We use cookies and similar tracking technologies to collect and store information about your interactions with the Platform:
- Essential Cookies: Required for the Platform to function properly, including authentication and session management.
- Analytics Cookies: Used by Google Analytics to collect anonymous usage statistics. You can opt out by installing the Google Analytics Opt-out Browser Add-on.
- Preference Cookies: Used to remember your settings and preferences.
Most web browsers allow you to control cookies through their settings. However, disabling essential cookies may affect the functionality of the Platform.
9. THIRD-PARTY SERVICES
The Platform integrates with and relies on the following third-party services:
- Cryptocurrency Exchanges (e.g., Binance): We retrieve your trading data through their APIs. Your use of these exchanges is subject to their own terms and privacy policies.
- Paddle (Payment Processing): Handles subscription payments. Their privacy policy is available at paddle.com/legal/privacy.
- Google Analytics: Collects anonymous usage data. Their privacy policy is available at policies.google.com/privacy.
- Brevo (Email Service): Sends transactional emails. Their privacy policy is available at brevo.com/legal/privacypolicy.
- Render (Hosting): Hosts our infrastructure. Their privacy policy is available at render.com/privacy.
We are not responsible for the privacy practices of these third-party services. We encourage you to review their privacy policies.
10. INTERNATIONAL DATA TRANSFERS
Your information may be transferred to and processed in countries other than your country of residence, including Israel and the United States, where our servers and service providers are located. These countries may have different data protection laws than your country.
By using the Platform, you consent to the transfer of your information to these countries. We take steps to ensure that your information receives adequate protection in accordance with this Privacy Policy and applicable law.
11. CHILDREN'S PRIVACY
The Platform is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information. If you believe we have collected information from a child under 18, please contact us at support@pnalyze.com.
12. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by posting the updated Privacy Policy on our website at pnalyze.com, by sending you an email notification, and by displaying a notice in the Platform.
The "Last Updated" date at the top of this Privacy Policy indicates when it was last revised. Your continued use of the Platform after any changes constitutes acceptance of the updated Privacy Policy.
13. CONTACT INFORMATION
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Mimona Ltd
Hertzl 24, Ramat Gan, Israel
Email: support@pnalyze.com
Website: pnalyze.com
We will respond to your inquiries within a reasonable timeframe and work with you to address any concerns you may have.
14. ACKNOWLEDGMENT
BY USING THE PNALYZE PLATFORM, YOU ACKNOWLEDGE THAT YOU HAVE READ THIS PRIVACY POLICY, UNDERSTAND IT, AND AGREE TO ITS TERMS. YOU ALSO ACKNOWLEDGE THAT YOUR API KEYS AND TRADING DATA ARE COLLECTED AND PROCESSED AS DESCRIBED IN THIS PRIVACY POLICY.